Necessity is the mother of invention. In 1985, the Twin Cities did not have an off-site airport parking facility. Out of necessity the founder, a frequent traveler, decided to invest in just such a parking facility.
In his travels to Boston, he found the perfect example upon which he based EZ Air Park. The lot was designed to be a convenient, friendly, customer service oriented and affordable alternative to parking at the airport.
With just 500 parking spaces and a great idea, EZ Air Park started. Since then the lot has grown in size to offer over 1400 parking spaces. Running continuously, 24/7, EZ Air Park operates 5 buses on their daily runs to the airport.
An active member of the community, EZ Air Park has participated with many local charities and fund-raising events over their 25 years of residency in the Eagan community. Dedication to the community and their customers is the personal touch that customers note most often when asked why they continually park at EZ Air Park.
“Our customer focus has also been our strong suit,” states long-time manager Curt Callister. “We train our drivers and cashiers to greet people, offer to help with their luggage, and wish them a good trip. They are our priority. It shows too. Recently we installed an auto-entry and exit system, but many of our regulars still stop by the cashier’s booth to chat and say hello. We even go so far as to send customer’s luggage to them if they inadvertently forget it on a shuttle.” EZ Air Park also provides emergency car start assistance.
EZ Air Park is one of the only privately, locally-owned offsite parking facility in the metro area. Offering discounts to AAA, MERSC, corporations, senior citizens and military personnel the drive to offer a convenient parking alternative for business and leisure travelers is a fundamental goal of EZ Air Park. EZ Air Park also offers a loyalty program which allows frequent travelers the opportunity to earn free parking.
With spring break just around the corner, EZ Air Park is preparing for what is generally their busiest season. Travelers can rest assured there is a parking space waiting for them. In their 25 years in business, EZ Air Park has never turned away a customer because the lot is too full.
The simplicity of the parking experience is a benefit customers appreciate. The tag line: Park, Ride, Relax sums up the experience for consumers. Close to the airport, convenient, efficient, helpful, friendly and on-time are all phrases EZ Air Park hears from their customers on a regular basis.
For more information regarding EZ Air Park visit: ezairpark.com
Thursday, March 4, 2010
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